Shipping policy

Shipping Policy

Processing & Shipping Times

All orders are processed within 1-3 business days. Domestic shipments typically arrive within 3-7 business days. International shipments may take 10-15 business days, depending on the destination.

Shipping Costs

We offer a flat shipping rate for all orders, and orders over $100 qualify for free shipping. Exact shipping costs will be displayed at checkout based on your location.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. Please allow up to 48 hours for the tracking information to update.

Customs, Duties, and Taxes

For international orders, any customs fees, duties, or taxes are the responsibility of the customer. Shipping fees are non-refundable.

Returns & Refunds

If you receive a damaged item or are unsatisfied with your purchase, please contact us within 14 days of receiving your order. We will provide instructions for returns and refunds.

Contact Us

For any questions or concerns regarding your shipment, contact us at:

 info@lupetal.com